Grand City Hall Hotel | Medan | Sumatra | Indonesia

Balai Kota No.1, 20112 Medan, Indonesia

Grand City Hall Hotel & Serviced Residences

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Experience world-class service at Grand City Hall Hotel & Serviced ResidencesReliable info:Guests say the description and photos for this property are accurate.Grand City Hall Hotel & Serviced Residences is situated in the heart of Medan. It is next door to the Bank Indonesia Complex.

The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport.

Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available.

Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks.

Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness centre with professional massage services.Couples particularly like the location — they rated it 9.0 for a two-person trip.Distance in property description is calculated using © OpenStreetMap


Room choices in Grand City Hall Hotel

Services

Parking Free private parking is possible on site (reservation is not needed).
Internet WiFi is available in the rooms and is free of charge.
Kitchen Kitchenette, Kitchenette
Bathroom Toilet paper Towels Bidet Slippers Private bathroom Toilet Free toiletries Bathrobe Hairdryer Shower, Toilet paper, Towels, Bidet, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Living Area Sofa Seating Area Desk, Sofa, Seating Area, Desk
Media & Technology Flat-screen TV Satellite channels Telephone TV, Flat-screen TV, Satellite channels, Telephone, TV
Room Amenities Tile/marble floor Ironing facilities, Tile/marble floor, Ironing facilities
Outdoors BBQ facilities, BBQ facilities
Outdoor swimming pool Open all year All ages welcome Pool/beach towels Pool bar, Open all year, All ages welcome, Pool/beach towels, Pool bar
Wellness Kids' pool Fitness/spa locker rooms Personal trainer Fitness classes Yoga classes Fitness Massage chair Spa/wellness packages Foot bath Spa lounge/relaxation area Steam room Spa facilities Beauty Services Massage Spa and wellness centre Fitness centre, Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Massage chair, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Beauty Services, Massage, Spa and wellness centre, Fitness centre
Food & Drink Special diet menus (on request) Snack bar Packed lunches Breakfast in the room Bar Room service Restaurant, Special diet menus (on request), Snack bar, Packed lunches, Breakfast in the room, Bar, Room service, Restaurant
Activities Live music/performance Happy hour Additional chargeBilliards, Live music/performance, Happy hour Additional charge, Billiards
Services & Extras Wake-up service Wake up service/Alarm clock, Wake-up service, Wake up service/Alarm clock
Transport Shuttle service Additional chargeCar hire Airport shuttle Additional charge, Shuttle service Additional charge, Car hire, Airport shuttle Additional charge
Reception services Invoice provided Private check-in/check-out Concierge service ATM/cash machine on site 24-hour front desk, Invoice provided, Private check-in/check-out, Concierge service, ATM/cash machine on site, 24-hour front desk
Cleaning services Daily housekeeping Additional chargeTrouser press Additional chargeIroning service Additional chargeDry cleaning Additional chargeLaundry Additional charge, Daily housekeeping Additional charge, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional chargeBusiness centre Additional chargeMeeting/banquet facilities Additional charge, Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Shops Barber/beauty shop, Barber/beauty shop
Miscellaneous Designated smoking area Air conditioning Soundproof rooms Lift Family rooms Facilities for disabled guests Non-smoking rooms, Designated smoking area, Air conditioning, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms
Safety & security Key card access Safety deposit box, Key card access, Safety deposit box
Languages spoken Mandarin English Indonesian, Mandarin, English, Indonesian

Conditions

Check-in From 14:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit A damage deposit of Rp 500,000 is required on arrival. That's about 684 Kč. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds Child policiesChildren of any age are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsExtra bed upon requestRp 650,000 per child, per nightCot upon requestFree3+ yearsExtra bed upon requestRp 650,000 per person, per nightPrices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.All cots and extra beds are subject to availability.
No age restriction There is no age requirement for check-in
Accepted payment methods Cash
Parties Parties/events are not allowed
Pets Pets are not allowed.
To consider

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Grand City Hall Hotel

Grand City Hall Hotel & Serviced Residences

Grand Aston City Hall Hotel & Serviced Residences

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Is WiFi available at Grand City Hall Hotel ?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Grand City Hall Hotel ?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at Grand City Hall Hotel

BBQ facilities, BBQ facilities

What languages are spoken at Grand City Hall Hotel ?

Mandarin English Indonesian, Mandarin, English, Indonesian

Are pets allowed at Grand City Hall Hotel ?

Pets are not allowed.

What is the check-in time at Grand City Hall Hotel ?

From 14:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Grand City Hall Hotel ?

Until 12:00

100% real reviews of Grand City Hall Hotel

Check the opinions of our clients

9,0
Purpose of trip: Leisure trip
What was the highlight of Grand City Hall Hotel
Five stars hotel should provide 5 stars experience to the guests . My overall point above high only because to Respect
The u comfortabel feeling when the management sending me whatsapp message about a spot in one of our bed which is spot slativa from a child ( and i can confirm that) and they asking to charge that for 60.000 rupiah for the washing charge, which i find it weird to charge the gust extra ( not about the amount but the spot was washable as the momenet i am back to room i did try to remove the spot with wet towel and it’s gone and capture that on video). And i told this story to Lia ( Guest experience) and she handle this situation very serious. Out of my experience in hospitality you only charge the gust extra if 1. When they break things . 2. When the spot are not washable 3. When the guest smoking in the nonsmoking room 4. When the room is too dirty 5.when things being stolen from the room. The way Lia ( guest experience) act to my story show that Lia really cares about the guest and she does really love her job to makes the guest vacation as comfortable as possible. Overall my BIG BIG thanks to Lia.
9,0
Purpose of trip: Leisure trip
What was the highlight of Grand City Hall Hotel
Wonderful
Neat and clean rooms
Pretty much everything was ok
9,0
Purpose of trip: Leisure trip
What was the highlight of Grand City Hall Hotel
This is a good place to stay in Medan City
1. All staff are very friendly and always helpful whenever needed 2. Room is big enough, bed is comfortable, bathroom is clean, pillow are comfortable, the main thing is room always clean. 3. Breakfast are amazing with many option and some local taste made me feel like home 4. Price is acceptable
1. Location, it is a little bit hard to find with google map 2. The hotel is in front of main street and without any sidewalk to cross to other side 3. i missed the merdeka walk foodcourt
9,0
Purpose of trip: Leisure trip
What was the highlight of Grand City Hall Hotel
Wonderful
perfect location and great wifi

Nearby the Grand City Hall Hotel
Indonesia / Medan
Medan

Nearby places of interest

Medan Train Station Medan Train Station
0.2 miles
Medan Centre Point Medan Centre Point
0.3 miles
Pajak Ikan Medan Pajak Ikan Medan
0.4 miles
Medan Mall Medan Mall
0.7 miles
Cambridge City Square Cambridge City Square
0.8 miles
Plaza Medan Fair Plaza Medan Fair
0.9 miles
Maimun Palace Maimun Palace
1.1 miles
Medan Grand Mosque Medan Grand Mosque
1.3 miles
Plaza Milenium Medan Plaza Milenium Medan
2.3 miles

Connections & Popular Places of interest

Petisah Market


Market Petisah Market Market
0.9 miles
Quick Mart


Supermarket Quick Mart Supermarket
0 miles
Polonia Airport Polonia Airport
2.2 miles
Kualanamu International Airport Kualanamu International Airport
14.8 miles

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